Phone Calls and Advice

One of the benefits of being a patient in this practice is that you have timely access to your concierge physician.

IF YOU HAVE A MEDICAL EMERGENCY:

Call 911 first. Then, call our office (502) 618-3535 to notify us of your emergency.

IF YOU HAVE AN URGENT MEDICAL QUESTION:

Call the office (502) 618-3535. If it is after office hours, weekend or holiday, you will be patched through to the physician’s personal mobile phone.

IF YOU HAVE A NON-URGENT MEDICAL QUESTION:

Choose an option that best suits your needs.

  • You may call the office (502) 618-3535 and leave a message that will be returned same day, OR
  • You may make an appointment to be seen in the office, OR
  • Members will receive the physician’s personal e-mail address. Every effort will be made to address e-mail questions within 2-3 business days. Patients are cautioned that communication via e-mail is not encrypted and may not be totally secure.

Your concierge physician is available to you 24/7. Please make every effort to reserve after hours phone calls for urgencies or emergencies. Administrative needs and refills should be conducted during routine office hours. Thank you!